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Frequently asked questions
Payment & Cash on Delivery - CODWarmth Aesthetics & GiftingPricing & OffersCustomization & ServicesProduct Help & GuidanceHome Décor Buying & Local OptionsAbout Lakshus CreationGeneral
Do you offer Cash on Delivery (COD)?
At the moment, we do not offer Cash on Delivery (COD) for orders placed on our website.
We currently operate on a prepaid order system to ensure a smooth, transparent, and secure experience for our customers.
Why is COD not available?
We believe in complete transparency with our customers.
Many delivery partners in India face frequent COD settlement issues, where the amount collected from customers is sometimes not transferred back to the seller on time or is incorrectly reported.
If such a situation occurs, it creates unnecessary confusion for customers and directly affects the trust they place in a brand — something we value deeply.
To avoid any risk to your experience and to protect our brand’s integrity, we currently accept only secure prepaid payments.
Is prepaid payment safe on Lakshu?
Yes, absolutely.
All payments on Lakshu are processed through trusted and encrypted payment gateways, ensuring your personal and financial information remains completely secure and confidential.
What if I have trust concerns or questions before placing my order?
We completely understand — shopping online, especially for home décor, is a personal and important decision, and it’s natural to want reassurance before placing an order.
You’re always welcome to connect with us directly:
• 📞 Call / WhatsApp: +91-8208642309
• ⭐ Read genuine customer experiences on our Google Reviews:
https://share.google/jjjKyM6zVFoJYDzDF(https://share.google/jjjKyM6zVFoJYDzDF)
• 📸 Explore real customer stories on our Instagram:
https://www.instagram.com/lakshus_creation()
(When you open our Instagram profile, you’ll find a row of highlighted sections just below the bio — please check the “Happy Customers” highlight to see real customer feedback and project results.)
We believe in building long-term relationships with our customers, based on transparency, communication, and trust — not just transactions.
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